I will apologize to anyone who may work at geek squad or know someone who works there in advance for this post.
This story begins roughly two weeks ago when my computer decided that it would be a good idea to spontaneously combust. Nothing I tried to do fixed the problem. After a week of no computer the reboot and system recovery discs that I got when I bought my laptop came in the mail from home. I didn't hold out very high hopes of them working but I figured it was worth a try. Needless to say they didn't do a thing.
Along with those discs came a folder from geek squad that had a fancy little card with their number and motto: "any pc, any brand, any coordinates, any time." Ok, I could give them a call. I knew that they wouldn't be able to do anything to help me, but maybe they could give me an idea of what caused my computer to go on strike.
So I pick up the phone and of course get an automated service. After going on a great expedition through a jungle of menu's (which took roughly 15 minutes)I finally got connected to a person.
"Hello. Welcome to the geek squad mission control center. This is agent so-and-so. How can I assist you today?"
Wow. How do I respond to that. Live long and prosper. I don't really know. Just because you work for a place called geek squad doesn't mean you have to be a geek there buddy.
Anyway, I tell him the problem and ask if he has any idea what may be causing it. His response - "Have you tried pressing control, alt, delete or the escape button?"
So that's the infinite wisdom of the geek. If all else fails use esc. Yeah thanks buddy. I'll get right on that. No I didn't say any of that although I really wanted to. Instead I replied with a simple yes.
He then proceeded to ask me my name phone number and address. I told him I was currently stationed overseas in Korea so he asks for my U.S. home address, which I give him. Then he asked if he could send an agent to my home to take a look at the computer.
Where you not just paying attention or do you plan on sending an agent over here? I did reiterate the fact that I was indeed stationed in South Korea as in the country and not the new 51st state of Korea.
Agent Geek then says he will not be able to help me anymore over the phone. Ok Have a nice day then, and I hung up after a great half hour conversation.
I was extremely worked up after this. That was a half hour that would have been better spent banging my head against the wall. I could have gotten the same information out of the wall.
Needless to say it will be quite a while before I call geek squad again. And if agent ctrl, alt, delete is reading this, move out of your parents house and get a real job where you can respect yourself.